Returns

  • We accept returns within 14 daysof delivery for store credit or a refund.
  • Items must be in new, unworn condition with tags attached.
  • Refunds will be processed to the original payment method within 7 business daysafter receiving the return.
  • Final sale items and custom pieces are non-returnable.

Exchanges

  • We offer exchanges within 14 daysof receiving your order.
  • Items must be unworn, unwashed, and in original condition with tags attached.
  • Customers are responsible for return shipping unless the exchange is due to a defect or error on our part.
  • To initiate an exchange, please contact us at loveall@playfulpleats.com